At Waterloo Computing we provide many services.
Network Management & Maintenance Agreements
- Certified Systems Engineer assigned to plan, manage and maintain your network.
- Regularly scheduled visits that include proactive support and priority response to critical system failures.
- Pre-purchased blocks starting at 8 hours per month.
- Flexible contract terms with preferred rates featuring reduced remote support rates and no trip charge.
- 24x7x52 monitoring of most network services and network connected devices.
- Automated notification of problems with the ability to diagnose failures prior to critical business outages.
- The ultimate in peace of mind and quick response to system issues.
- Economically priced, based on components monitored and agreed response time.
- Monitor one device or you entire network with status available from the web.
- As needed, IT support on a pay as you go basis.
- Billed with a 1 hour minimum, then quarter hour increments.
- Best effort response during normal business hours with after hours and weekend support available.
For information on services not listed, pricing, or other information, please request additional information.