Live Support

If a Waterloo Computing technician has requested that you initiate
a live support session, please click the link below and choose "Open" or "Run."
The live support utility will configure itself^* and then notify
the technician the connection is ready.

^*Depending on the security settings of your computer,
you may have to 'go through' a few more security warnings.

A Waterloo Computing technician must be awaiting your connection request,
this utility does not open a support ticket.

Our remote support utility is powered by ShowMyPC.com and does not leave
anything installed on your computer. Once the connection is closed no
part of the software is left running.